Question 1

What can ThriveonCloud actually do?

Accepted Answer

ThriveonCloud is an AI Finance Assistant for accounting teams. It verifies bookkeeping records, analyses financial statements, explains variances, answers day-to-day accounting and tax questions, and turns uploaded documents such as invoices, bank statements and trial balances into structured insight you can act on.

Question 2

What file types can I upload?

Accepted Answer

PDF, Excel (.xls, .xlsx) and CSV — up to 5 MB per file. Images and ZIP archives are not supported. Plans differ in how many documents you can upload each month, not in the per-file size limit.

Question 3

Is my financial data secure?

Accepted Answer

Yes. All traffic is encrypted with SSL in transit and your documents are stored in an access-controlled bucket with row-level security, so each account can only read its own data. We never train models on your data, and you can delete documents and chat history at any time.

Question 4

Which AI models power the assistant?

Accepted Answer

The assistant runs on Google Gemini 2.5 Flash for chat and document analysis, chosen for its long context window and speed on financial documents. The provider is configurable, so models can be upgraded without changing your workflow.

Question 5

Does the AI replace my accountant?

Accepted Answer

No. ThriveonCloud is a productivity layer, not a replacement for professional judgement. It removes the manual work of checking, reconciling and summarising so your accountant can focus on review, advice and sign-off.

Question 6

Can I try before I buy?

Accepted Answer

Yes. Every account starts with a 7-day free trial that includes 20 TC Finance Assistant requests and 5 document uploads. No credit card is required to start, and you can upgrade or walk away at any point.

Question 7

Do you support UAE VAT and Corporate Tax?

Accepted Answer

Yes. The assistant is tuned for UAE VAT and Corporate Tax rules alongside IFRS, and can explain treatment, check filings for common errors, and summarise the impact on your accounts. Always confirm final filings with your tax adviser.

Question 8

Can multiple team members share an account?

Accepted Answer

Business plans include team access, and Enterprise supports up to 20 team members with role-based access and multi-entity management. Starter and Trial plans are single-user.

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